Privacy Policy
COLLECTING YOUR PERSONAL INFORMATION:
When you visit Auslan on Pine site, we collect information about you to communicate with you, provide the services, process your purchases and we may also collect additional information if you contact us for customer support.
Example of personal information we collected: Name, address, payment information, email address, phone number, web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
HOW WE WILL USE YOUR PERSONAL INFORMATION:
We will use your personal information with the service providers to help us provide our services in order to perform our contact with you, including to process your payments, fulfil your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
INFORMATION WE COLLECT THROUGH COOKIES:
We uses cookies on our sites. For specific information about cookies that we use related to powering our store with shopify see information https://www.shopify.com/legal/cookies. We use cookies to power and improve our sites and our services (including to remember your actions and preferences),to run analytics and better understand user interaction with the services (in our legitimate interests to administer, improve and optimize the services). We may also permit third parties and services providers to use cookies on our site to better tailor the services, products and advertising on our site and other websites.
THIRD PARTIES:
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf such as:
- Our payment processors, who collect payment information (e.g., Bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices.
HOW WE DISCLOSE PERSONAL INFORMATION.
Your Personal Information may be disclosed in a number of circumstances including the following:
• Vendors or other third parties who perform services on our behalf (e.g., Payment processing, data analytics, customer support, cloud storage, fulfilment and shipping)
- Business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to disclosure of certain information to third parties, such as to ship your products or through your use of social media widgets or login integrations, with your consent.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.
SECURITY OF PERSONAL INFORMATION
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
POLICY UPDATES
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
COMPLAINTS AND ENQUIRIES
If you have any queries or complaints about our Privacy Policy please contact us at:
Auslan on Pine
info@auslanonpine.com.au